Patient Experience

Service User Complaints, Compliments & Feedback

Patient experience is a crucial part of quality healthcare provision, we recognise that through listening, reporting and acting on our patients’ views, we can respond and implement service changes to reflect their needs. Our Operations team use a range of methods and obtain representative feedback from our different service users. We welcome all feedback, whether it be a compliment, complaint or suggestion.

You can provide feedback about your experience anytime, either by email to or call our contact us on 0330 223 5138.

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