Patients with mental health conditions often require specialist transport facilities when being transferred to and from hospital or another treatment centre. At MedEMS, we understand this and have a crew of highly-trained mental health professionals providing essential secure patient transport services for anybody who needs them. We provide this service to NHS Trusts and private health care providers alike, across England and Wales.
As a leading provider of secure patient transport solutions, we have much to offer our clients across the country. Here is what you can expect from us:
We make sure that every adult patient using our secure ambulance service is treated with care and respect. We combine fully-equipped clinical and non-clinical vehicles with highly-trained medical professionals, specialising in mental health to provide a safe and secure environment for all mental health patients.
Our secure patient ambulances are specially adapted to provide the extra support required by our mental health patients. This includes additional medication and restraint equipment to keep the patients safe and comfortable throughout the journey, if required. We operate a diverse fleet of ambulances, included marked and unmarked vehicles, allowing us to tailor each transfer to the patient’s needs.
A trip to the hospital or other medical centre can cause distress for any patient suffering from mental health conditions. Our secure ambulance staff are fully-trained to deal with these patients in a calm and respectful manner. Our team have years of experience in the field of mental health and are trained in safeguarding, counselling, restraint techniques, and more.
There are many reasons to choose us for your secure patient transport needs. Here are some of the more common ones, based on extensive customer and patient feedback:
Every ambulance from MedEMS is staffed by highly-trained health care professionals and led by an experienced paramedic. The crews of our secure ambulances have all received additional mental health training and have years of experience in this particular field. This is your guarantee of effective care for your adult mental health patients at every stage of their ambulance transfer.
With years of experience provided secure patient transport services, we understand that mental health patients may require urgent transport at any time of day. Our central control unit ensures that our fleet of secure ambulances are available around the clock to support your mental health patients when they need us most.
As one of the UK’s leading providers of secure ambulance services, we ensure our patient transport solutions are available across the country. Wherever you or your patient are based, we can guarantee a specialist mental health transfer service and a fully-qualified ambulance team in your area. Our central control unit dispatches our secure ambulance crews to where they are needed.
We are a fully-registered member of the Care Quality Commission (CQC). Each member of our secure ambulance team is regularly assessed to make sure they maintain the Fundamental Standard laid down by the Commission. We provide the highest possible level of care for all adult mental health patients.